Feedback

Whether you’re a first-time traveller or are a long-time customer, we want to hear your thoughts. Please use our handy form to give either positive feedback, or to highlight areas where we could improve.

We take each and every opinion into account when moving forward, to ensure you receive a truly seamless service each and every time. It’s both praise and constructive comments that help us to maintain and better our service in the future, so don’t hesitate to share your ideas with V Cars today!

For quotes, or to book a journey please download our app or call the Journey Booking Centre.

For press enquiries, please email press@veezu.co.uk and a member of our Marketing team will be in touch.

Feedback about your driver

You may also wish to send feedback directly to your local Licencing Department for incidents related to your driver.

Remember to include:

• A photo/note of the driver number​
• the vehicle registration number
• the license plate number
• the date, time, and where the incident happened.

 

Bath

licensing@bathnes.gov.uk

 

Bristol

Fill in Bristol Council’s online form

 

Swindon

licensing@swindon.gov.uk

01793 466474

 

Wiltshire

Fill in Wiltshire Council’s online form

 

Send us your feedback

You can make a complaint yourself or on behalf of someone else. If you are complaining on behalf of someone else, we need to know that you have their permission to do so. We cannot disclose any personal information without written consent or a power of attorney document. You will be required to provide proof of identity for both parties.