The South West's largest taxi company

The South West's largest taxi company

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Driver Partners You matter to us.

COVID-19 means we must all find new ways to go about everyday life in a safe and convenient way.

Coronavirus (COVID-19): Driver Partners - You matter to us.

Updated: 17 June 2020

We are introducing additional safeguarding measures to protect you against the spread of COVID-19.   

Face coverings 

Face coverings are available to all Driver Partners operating with V Cars.

From 15 June, the UK Government guidance states that face coverings should be worn when using taxis and private hire vehicles.

Your licensed vehicle is essentially a public place, and your passengers will feel more confident taking a journey if they see you following Government guidance. Wearing a face covering could result in more bookings for you.

Contact your Driver Liaison Team to request your face coverings, and they will arrange for you to collect a pack, free of charge, every week on an ongoing basis.

For more information, click here.

Social distancing

There’s only so much social-distancing you can do in a vehicle. Ask all passengers to sit in the rear seats of the vehicle. Preferably on the left if they are travelling alone.

Protective screens

We are also test-driving in-vehicle protective screens which are a temporary and removable fixture placed behind the front seats of a vehicle.  Further information will be made available soon.

Vehicle cleaning

We have identified specialist, regional vehicle cleaning stations. Contact your Driver Liaison Team to find your local cleaning station.

Ventilation

Encourage passengers to increase air-flow by opening windows, where appropriate, to ensure vehicles are well ventilated.

Contactless payment

To minimise the handling of cash we have contactless payment options available for all journeys using AirPay or our mobile app.


Keeping our towns and cities moving safely and efficiently is not a one-way street.

Passengers also need to play their part to help protect Driver Partners by:

  • Avoiding contact.
  • Wearing a cloth face-covering.
  • Using adequate ventilation.
  • Sitting in the back seat.
  • Washing their hands.

Additional information

Working safely during COVID-19 in or from a vehicle

Guidance for operators

Guidance for passengers

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